Know how your community is really doing.
The Community Health Score is a 0–100 score, with a letter grade, that reads the work your community already does in Anthoam — dues, reserves, meetings, vendors, enforcement — and turns it into one honest picture of association health. A management company charges for this judgment. Anthoam computes it from your own records.
It is strictly opt-in: your board decides whether the score is computed at all, and can turn it off at any time — the score disappears immediately. Scores are never published; they stay inside your community's account.
Five pillars, weighted openly.
Every pillar, weight, and signal is published — no black box. The five weights sum to 100.
Fiscal Resilience
27% of the scoreReserve adequacy, operating balance, and budget discipline — how well the association can absorb shocks and stay solvent.
- Reserve adequacy. Months of operating expense covered by the current reserve balance. 6+ months scores full marks.
- Operating balance. Trailing-12-month dues collected relative to operating expenses. A ratio at or above 1.05 scores full marks.
- Budget discipline. Absolute actual-vs-budgeted variance across the current fiscal year's line items. Tighter variance scores higher.
Collections Strength
23% of the scoreDues collection efficiency, delinquency aging, and dispute rate — the reliability of the association's revenue.
- Dues collection rate. Trailing-12-month dues collected divided by dues billed. 98%+ scores full marks.
- Delinquency profile. Share of homes carrying a past-due balance. 2% or lower scores full marks.
- Dispute / chargeback rate. Payment disputes as a share of recorded payments. Lower is better.
Board Governance & Transparency
20% of the scoreBoard activity, quorum compliance, voting participation, and document coverage — how actively and openly the community is governed.
- Board activity. Board meetings held in the trailing 12 months. Quarterly cadence (4) scores full marks.
- Quorum compliance. Share of held meetings that met quorum.
- Voting participation. Average ballots cast per closed vote relative to the number of homes.
- Document coverage. Governing/transparency documents on file. 5+ documents scores full marks.
Vendor & Contract Integrity
17% of the scoreVendor credential status, insurance coverage, and tax compliance from the verified vendor directory.
- Vendor credential status. Share of vendors whose compliance record is fully cleared (green).
- Insurance coverage. Share of vendors carrying a certificate of insurance that has not expired.
- Tax-form coverage. Share of vendors with a W-9 on file.
Compliance & Enforcement Discipline
13% of the scoreViolations handling and resolution timeliness — consistency of covenant enforcement.
- Violation resolution rate. Share of violations that reached a terminal state (resolved or dismissed).
- Resolution timeliness. Median days to resolve a violation. 30 days or fewer scores full marks.
A plain letter grade.
The 0–100 score maps to a familiar letter grade, with + and − within each band, so a board can read its standing at a glance.
Who it helps.
Boards
One number to bring to the annual meeting, with a breakdown that shows exactly which pillar to work on next. Each pillar comes with plain-language steps that raise it — no consultant required.
Residents
When the board shares it, residents see the same grade and pillar summary — evidence the community is run well, drawn from real records rather than opinion.
Your board holds the switch.
- Opt-in only. No score exists until the board turns it on.
- Revocable any time. Turn it off and the score is hidden immediately.
- Never public. Scores stay behind login, inside your community's account. Anthoam does not publish, rank, or compare communities publicly.
What the score is not.
The score reads only the records your community keeps in Anthoam. If a signal has no usable data, it is left out rather than guessed, and every score carries a confidence level — High, Medium, or Low — directional only — based on how complete the data is. A new community starts with low confidence and earns a fuller picture as it uses the platform.
It is an operational health indicator for the board's own use. It is not a credit rating, a lending or insurance rating, an appraisal, or legal or financial advice, and it makes no guarantee about property values or outcomes. The methodology is versioned: when weights or signals change, past scores keep the version they were computed under.
See where your community stands.
The score is included with every community — along with dues, work orders, voting, and the books.