The Anthoam Community Health Score (ACHS) turns the work your community already does in Anthoam — dues, reserves, meetings, vendors, enforcement — into a single 0–100 read on association health: where things stand today, and what to strengthen next. A management company charges for this judgment. Anthoam computes it from your own records.
Strictly opt-in: your board turns it on, can turn it off any time, and the score never leaves your community's account.
Five pillars, weighted openly.
Every pillar, weight, and signal is published — no black box.
Fiscal Resilience
Reserve adequacy, operating balance, and budget discipline — how well the association can absorb shocks and stay solvent.
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- Reserve adequacy. Months of operating expense covered by the current reserve balance. 6+ months scores full marks.
- Operating balance. Trailing-12-month dues collected relative to operating expenses. A ratio at or above 1.05 scores full marks.
- Budget discipline. Absolute actual-vs-budgeted variance across the current fiscal year's line items. Tighter variance scores higher.
Collections Strength
Dues collection efficiency, delinquency aging, and dispute rate — the reliability of the association's revenue.
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- Dues collection rate. Trailing-12-month dues collected divided by dues billed. 98%+ scores full marks.
- Delinquency profile. Share of homes carrying a past-due balance. 2% or lower scores full marks.
- Dispute / chargeback rate. Payment disputes as a share of recorded payments. Lower is better.
Board Governance & Transparency
Board activity, quorum compliance, voting participation, and document coverage — how actively and openly the community is governed.
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- Board activity. Board meetings held in the trailing 12 months. Quarterly cadence (4) scores full marks.
- Quorum compliance. Share of held meetings that met quorum.
- Voting participation. Average ballots cast per closed vote relative to the number of homes.
- Document coverage. Governing/transparency documents on file. 5+ documents scores full marks.
Vendor & Contract Integrity
Vendor credential status, insurance coverage, and tax compliance from the verified vendor directory.
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- Vendor credential status. Share of vendors whose compliance record is fully cleared (green).
- Insurance coverage. Share of vendors carrying a certificate of insurance that has not expired.
- Tax-form coverage. Share of vendors with a W-9 on file.
Compliance & Enforcement Discipline
Violations handling and resolution timeliness — consistency of covenant enforcement.
See the 2 signalsHide signals
- Violation resolution rate. Share of violations that reached a terminal state (resolved or dismissed).
- Resolution timeliness. Median days to resolve a violation. 30 days or fewer scores full marks.
What a score looks like.
The same presentation your board sees in the app: one number, its plain-language band, and how each pillar is contributing. Watch it cycle through all four bands below.
Illustrative example only. All numbers are fictional — your community's score is computed from its own records and stays private inside its account.
What's helping. What's hurting.
The score always comes with reasons: two short lists of the pillars lifting it and the pillars pulling it down, each in a plain sentence ("Reliable dues collection is supporting your score") — so the next improvement is obvious. Pillars without data appear in neither list; missing records never count against you.
Your strongest pillars, listed with what they're doing right.
The pillars weighing on the score, worst first — your to-do list.
Who it helps.
Boards
One number to bring to the annual meeting, plus plain-language steps that raise each pillar — no consultant required.
Residents
When the board shares it, residents see the same score and pillar summary — proof the community is run well, drawn from real records, not opinion.
Your board holds the switch.
- Opt-in only. No score exists until the board turns it on.
- Revocable any time. Turn it off and the score is hidden immediately.
- Never public. Scores stay behind login, inside your community's account. Anthoam does not publish, rank, or compare communities publicly.
What the score is not.
The score reads only the records your community keeps in Anthoam — signals without usable data are left out, never guessed. With less than half the signals populated, the score is marked provisional ("based on X of Y signals") and firms up with use.
It is an operational health indicator for the board's own use — not a credit, lending, or insurance rating, an appraisal, or legal or financial advice, and no guarantee about property values. The methodology is versioned: past scores keep the version they were computed under.
Common questions about the score.
What is the Anthoam Community Health Score?
The Anthoam Community Health Score (ACHS) is a 0–100 rating of a homeowners association's operational health, computed by Anthoam from the community's own records. It weighs five published pillars — fiscal resilience, collections strength, board governance, vendor integrity, and compliance discipline — and every pillar, weight, and signal in the methodology is public.
How is the Community Health Score calculated?
The score is calculated from the records a community keeps in Anthoam — dues collection, reserves, meetings and voting, vendor history, and enforcement activity — rolled up into five weighted pillars that sum to a 0–100 score. Signals without usable data are left out rather than guessed, and a score based on fewer than half the signals is marked provisional.
Is the Community Health Score public?
No. The Anthoam Community Health Score is strictly opt-in: no score exists until a community's board turns it on, the board can turn it off at any time, and the score stays behind login inside the community's own account. Anthoam does not publish, rank, or compare communities publicly.
Is the Community Health Score a credit rating or property appraisal?
No. The Anthoam Community Health Score is an operational health indicator for the board's own use. It is not a credit, lending, or insurance rating, not an appraisal, not legal or financial advice, and not a guarantee about property values.
See where your community stands.
The score is included with every community — along with dues, work orders, voting, and the books.